Key Account Manager

Key Account ManagerThis successful travel organisation is looking for an enthusiastic and target focused Key Account Manager. This team are at the heart of the business and provide day to day support for members across the group, assisting key accounts with developing their business and supporting with day to day operational enquiries.Key Account Manager - Role and Responsibilities: Responsible for all queries arising from Key Accounts, and as required to provide assistance to colleagues to cover other accounts. Support new members in the early stages of membership to help them start to grow their business. Provide assistance, in collaboration with other departments to assist your key accounts in the development of their business. Proactively provide your key accounts with details of products and services offered by the group, providing training and guidance as required. Hold regular membership meetings at head office or elsewhere as appropriate. Build strong relationships with your Key Accounts and solve any problems which arise. Represent the company at face to face events, workshops and trade shows on an ad hoc basis throughout the year. Maintain accurate records and engagement history through the CRM system. Help deliver engaging training sessions to empower and upskill members. Answering phone and emails from members as part of the support from the overall team. Key Account Manager - Skills and Experience Required: Travel industry background essential, with ..... full job details .....