Key Account Director

KEY ACCOUNT DIRECTOR - WORCESTER - HYBRID - PERMANENT - UP TO £100k Robert Half are partnering with a high-profile organisation to recruit a newly created Key Account Director role, offering hybrid working and a salary of up to £100k.This is a senior, client-facing leadership role where you will take full ownership of a key strategic account - driving commercial performance, service excellence, and long-term partnership growth.You will act as the central point of leadership for the account, responsible for financial performance, stakeholder engagement, service delivery, and team leadership.Key Details: Job Title: Key Account Director Salary: £85k - £100k (DOE)Location: Worcester Working hours: Full-time - Monday - Friday Working pattern: Hybrid (3 days onsite, 2 days remote) Responsibilities: Own full PandL responsibility, ensuring profitability and growth.Build a deep understanding of the client''s business and shape tailored solutions.Develop and deliver a strategic account plan focused on retention and expansion.Act as a trusted advisor, building strong relationships at all levels.Lead and develop cross-functional teams to deliver service excellence.Drive performance through data, insights, and continuous improvement.Manage senior stakeholders internally and externally.Requirements: Proven experience in key account management, sales, or consultancy.Experience within Facilities Management or a service-led environment.Strong commercial and financial acumen (PandL ownership ..... full job details .....