Key Account Director / Client Interface Director

Overview

Client Interface Director / Key Account DirectorLondonPermanentCompetitive + Flexible BenefitsFreedom Group are looking for a Client Interface Director to join the business in an integral role in delivering major projects. We are looking for someone with experience across large scale construction projects who understands the client''s perspective and can be the conduit between them and our site delivery team to ensure projects are delivered as smoothly as possible.Responsibilities

Accountable for ensuring NGB and Freedoms commitments are met.Identify all key client representatives.Develop and implement project communication plan.Identify project roles and responsibilities to ensure effective communication is achieved.Develop project wide process.Lead on all client escalation matters.Develop project insights and performance metrics.As part of the client initiation phase the Client Interface Director will develop the communication strategy by defining clear channels and frequencies of communication.Establish protocols for regular updates, feedback collection, and issue resolution.What we''re looking for

Large construction project experience.Previous senior leadership role - Project Director / Senior Project Manager experience.Client representative, Communication Manager, Supply-chain Management experience.The candidate should have - outcome thinking, teamwork and collaboration, learning and sharing professional and technical excellence.Benefits

Pension with a leading provider and up to 8% employer contributionSalary Sacrifice EV Car Scheme25 days holidayPersonal Wellbeing and Volunteer DaysPrivate Medical InsuranceFree 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)Flexible benefits including Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free BikesPersonal development programmeNext Steps

As a business, we''re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We''ll outline the recruitment process with plenty of notice. If you require accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.About Us

Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can ..... full job details .....