Junior Technical Support Engineer

Junior Technical Support Engineer Farnborough, £30,000 per annum + quarterly bonuses Hybrid An opportunity to join a rapidly growing and successful technical consultancy as a Junior Technical Support Engineer, where you will play a vital role in ensuring the seamless operation of technology systems. In this position, you''ll have the opportunity to work in a dynamic environment where your contributions are valued. You will provide high-quality technical support to both internal teams and external clients, manage IT projects, and participate in initiatives that promote continuous improvement across the company. Key Responsibilities: Customer Engagement: Build strong relationships with clients, addressing their technical needs and ensuring satisfaction. Internal Technical Support: Serve as a go-to resource for technical inquiries and issues within the organization. Training andamp; Expertise: Deliver product training and share technical knowledge with all internal staff, enhancing their skills and efficiency. Desktop Support: Provide hands-on support for desktop issues and manage software configurations to optimize performance. Project Leadership: Lead small to medium-sized IT projects as directed by the Technical Support Manager, ensuring timely and successful execution. Device Setup: Configure new laptops (both Mac and PC), ensuring all necessary software is installed and ready for use. Security Maintenance: Uphold and improve security protocols, applying ..... full job details .....
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