Junior Service Manager - SOC

Are you looking to take the next step in your career and build your experience in Service Management within a growing Cyber Security environment? We''re looking for a Junior Service Manager to join our Security Operations Centre team within Aerospace, Defence and Security. This is an exciting opportunity to work alongside experienced Service Management and Cyber Security professionals, supporting the delivery of services to a diverse portfolio of customers across sectors including defence, healthcare and finance. You''ll join a collaborative team where learning, development and continuous improvement are actively encouraged. This role offers excellent exposure to customer engagement, service governance, operational performance and Cyber Security services, making it a great opportunity for someone looking to broaden their experience and develop their career within Service Management. This role is based in Hemel Hempstead, with an expectation to be onsite 3 - 4 days per week. Occasional travel to Farnborough may also be required. We can offer great career progression opportunities, benefits which you can flex to meet your needs, and training and development opportunities. What you''ll be doing: Supporting the delivery of Security Operations Centre services against agreed service level agreements, operational targets and customer expectations. Building and maintaining positive customer and stakeholder relationships while acting as a key point of contact for service-related ..... full job details .....