https://jobs.co.uk/job/junior-operations-coordinator-contract-personnel-limited--e1b5d1a2-e6d7-4fd1-b515-42f163cb35ed RSS feed for Junior Operations Coordinator at Contract Personnel Limited. en-gb Sun, 24 May 2026 11:57:13 GMT https://jobs.co.uk/job/junior-operations-coordinator-contract-personnel-limited--e1b5d1a2-e6d7-4fd1-b515-42f163cb35ed https://jobs.co.uk/job/junior-operations-coordinator-contract-personnel-limited--e1b5d1a2-e6d7-4fd1-b515-42f163cb35ed Wed, 20 May 2026 11:53:57 GMT Location: Norwich | Salary: 26436.00-26436.00 Annual | Type: Permanent | Junior Operations CoordinatorEntry-Level Telecoms Support RoleContract Personnel are seeking a motivated and customer-focused individual to join the operations team of a leading IT company as a Junior Operations Coordinator. This entry-level role is an excellent opportunity for someone starting a career in telecommunications, with full training and ongoing support provided.Key Responsibilities Serve as the first point of contact for customers reporting phone, broadband, and Wi-Fi issuesLog and manage customer faults accuratelyProvide basic troubleshooting support via phone, email, and service systemsEscalate complex issues to internal teams or suppliers when requiredKeep customers updated on fault progress in a professional and timely mannerSupport the operations team with service checks, diagnostics, and administrative tasks Desired Skills and Attributes Strong communication and customer service skillsOrganised with good problem-solving abilityPositive attitude and willingness to learnBasic IT skills, including Microsoft Office and emailAbility to work independently and as part of a teamInterest in telecoms, technology, or technical support Experience and QualificationsNo previous... Permanent