Junior Merchandiser

We have an exciting opportunity for an ambitious and driven Junior Merchandiser who is looking to develop their career within a fast-paced commercial environment. This role is ideal for someone who is eager to progress and take ownership of customer accounts while supporting the successful delivery of orders from confirmation through to shipment. The Junior Merchandiser is responsible for ensuring the smooth progression of orders through effective critical path management, account coordination, and cross-functional communication. The role combines operational excellence with commercial awareness, supporting the Sales Managers and wider business in achieving both sales growth and exceptional customer service. Key Responsibilities Act as the primary point of contact for allocated customer accounts, building strong relationships with Buying, Merchandising, and Logistics teams. Maintain regular communication with customers, ensuring a high level of service and timely updates throughout the order lifecycle. Develop trusted relationships that support long-term customer satisfaction and business growth. Lead internal Critical Path meetings, ensuring all departments, including Design, Production, and Factory Merchandising, are aligned on order status, priorities, and potential risks. Prepare thoroughly for Critical Path meetings by gathering key updates and highlighting any issues requiring action. Ensure all customer updates and changes are communicated promptly to Sales ..... full job details .....