https://jobs.co.uk/job/junior-it-support-analyst-manchester-dgh-recruitment-ltd--37febd8c-e94f-4c83-b477-4023c30775cb RSS feed for Junior IT Support Analyst (Manchester) at DGH Recruitment Ltd.. en-gb Tue, 28 Apr 2026 21:32:40 GMT https://jobs.co.uk/job/junior-it-support-analyst-manchester-dgh-recruitment-ltd--37febd8c-e94f-4c83-b477-4023c30775cb https://jobs.co.uk/job/junior-it-support-analyst-manchester-dgh-recruitment-ltd--37febd8c-e94f-4c83-b477-4023c30775cb Tue, 28 Apr 2026 11:52:51 GMT Location: Manchester | Salary: 20000.00-20000.00 Annual | Type: Permanent | Junior 1st Line Support Analyst/Junior Service Desk AnalystA fantastic opportunity has arisen for a Junior 1st Line Support Analyst/Junior Service Desk Analyst to join our Manchester based law firm on a permanent basis.Junior 1st Line Support Analyst/Junior Service Desk AnalystKey Responsibilities:* Act as a first point of contact for IT related queries, providing support via telephone, email, remote assistance, and face to face engagement.* Log, prioritise, and progress incidents and service requests in line with agreed processes and service levels.* Troubleshoot and resolve issues relating to laptops, desktops, mobile devices, printers, and peripherals.* Provide support for core applications including Microsoft 365, Teams, Outlook, and other business tools.Junior 1st Line Support Analyst/Junior Service Desk AnalystAttributes/Skills:* Knowledge of Windows 11 and Microsoft Office 365* Understanding of PC Hardware and operating systems* Awareness of using Active Directory* Experience of logging tickets in ITSM call logging softwareJunior 1st Line Support Analyst/Junior Service Desk AnalystIn accordance with the Employment Agencies and Employment Businesses Regulations 2003, this pos... Permanent