Junior IT Service Desk Analyst

Junior IT Service Desk Analyst, £140 per day inside IR351 month rolling, Uttoxeter Bench IT require a Junior IT Service Desk Analyst to join a large organisation starting ASAP working fully on-site in Uttoxeter. The candidate will be responsible for providing IT support to users across the business, assisting with a variety of hardware, software, and account-related issues while gaining exposure to a wide range of technologies and systems. This is an excellent opportunity for someone at an entry level who is looking to expand their knowledge and build hands-on experience within a fast-paced IT support environment.The successful candidate will have the required skills and experience below: Skills and Experience RequiredPrevious experience within support roles or holding an It related degree / alternative IT qualificationWindows 10/11Office 365Active DirectoryGeneral hardware supportStrong communication and customer service skillsResponsibilitiesProviding IT support to end usersLogging and managing IT incidents and service requestsTroubleshooting hardware and software issuesSupporting Windows and Office 365 environmentsAssisting with laptop and desktop builds/setupPassword resets and Active Directory administrationEscalating more complex issues where requiredDelivering excellent customer service and communicationJunior IT Service Desk Analyst, £140 per day inside IR351 month rolling, Uttoxeter ..... full job details .....