Junior Application Support Analyst

Junior Application Support Analyst 25,000 - 30,000 + Benefits Liverpool On SiteThe OpportunityWe''re working with a growing consumer business that''s investing heavily in its technology function and looking to appoint a Junior Application Support Analyst.This is an excellent opportunity for someone with 1-2 years'' experience to develop their career within Application Support and Business Systems. You''ll work across a range of core business applications, supporting day-to-day operations while gaining exposure to system enhancements, integrations and technology projects.If you''re looking to build your technical knowledge within a supportive team and broaden your experience beyond traditional IT support, this is a fantastic opportunity.What You''ll Be DoingApplication SupportProvide first-line support across a range of core business applicationsInvestigate system, order and inventory-related issuesTroubleshoot application problems and escalate more complex issues where requiredMaintain support documentation and knowledge articlesProject SupportAssist with user acceptance testing (UAT) for system changes and enhancementsSupport configuration and implementation activitiesWork alongside third-party technology partners on project deliveryKeep project plans and support tickets up to dateContinuous ImprovementDevelop expertise across the organisation''s application landscapeIdentify recurring issues and recommend improvementsHelp improve support processes and documentationAbout ..... full job details .....