Junior Administrator - Planning, Scheduling and Client Liaison

Job Title: Junior AdministratorLocation: London - EC3N 2EXSalary: 28,860 + dependent on experienceJob Type: Permanent, Full TimeAbout us:At Elevate, our core values shape the work environment and define our approach to everything we do. We prioritise respect, integrity, active listening, collaboration, diversity, inclusion, quality, lifelong learning, and health and safety. By embracing these values, you will become part of a community that fosters a positive and supportive culture.About the role:As Junior Administrator, you will be responsible for scheduling our day-to-day planning and works, identifying stock ordering requirements, maintaining a good standard of communication with our clients through various channels and liaising with engineers on a daily basis to resolve any attendance issues. You will manage all new work orders independently and instruct the attending engineers, or close cases with no contact.Handling of new requests from our clients, opening works and booking attendance at the earliest available opportunity.Understanding the reasons for revisits that are to be booked, ensuring the correct personnel are instructed to attend with any stock requirements identified on the initial visit.Reviewing works marked as revisit to be booked and organising secondary attendance.Updating of attendance information on client portals, or responding to attendance requests received via email or on MS Teams.Ensuring call sweeps are conducted where email appointments do not ..... full job details .....