Junior 1st Line Support Analyst

Junior 1st Line Support Analyst3 Month contractStart: 6th October 2025Full time hours, Mon - FriMarket day rate (Inside IR35) - Please enquireLocation: Warwickshire/Hybrid workingWe are recruiting for a customer focused 1st Line Support Analyst to start on the 6th October 2025.This temporary opportunity is working at our client''s impressive HQ site in Warwickshire (hybrid/remote working options are available).As a 1st Line Support Analyst your position will align to our client''s Datacentre Exit program (Netskope, CISCO Connect Anytime for VPN connection). Your role will be to reach out to a list of users to push through the change. The successful candidate doesn''t need to be seasoned service desk professional; our client is happy to consider Graduates who are very technology competent and have a strong customer service background.You will be required to be on client site for the first 2 weeks of the assignment for training in Warwickshire; thereafter remote/hybrid working options are available.This position is a very customer facing role so strong communications are key.To be able to work from home/remotely, you will have a professional environment where there are limited interruptions/distractions.Must be able to start by the 6th October for an initial period of 3 months; there is the potential opportunity for the role to extend into next year. Skills/Experience -Experience in a busy telephone based customer services environmentExperience in a 1st line IT service ..... full job details .....