Journey Developer

NatWest is a major UK retail bank, providing every day banking services to over 19 million customers. The banks expertise and services span retail, commercial and private banking.AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.We partner with NatWest to deliver their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.On behalf of NatWest, we are looking for a Journey Developer for an initial 6 month contract (extension potential 12-18 months). Based in London or Edinburgh.Purpose of the roleWe are seeking an experienced Journey Developer to support a major customer and colleague transformation programme within NatWest. Working as part of a large-scale integration initiative, you will help shape and deliver customer-focused change, driving improvements across digital journeys, customer activation processes and operational delivery. This is a highly collaborative role where you will work closely with cross-functional teams, product stakeholders and senior business leaders to ensure successful delivery of complex change programmes.What You''ll DoLead and support the delivery of customer and colleague journey ..... full job details .....