Jira Specialist

Jira SpecialistOur client, a leading global supplier for IT services, requires Jira Specialist to be based at their client''s office in Kent, UK.This is a hybrid role - you can work remotely in the UK and attend the Kent office 1-2 days per week .This is a 6+ month temporary contract to start ASAPDay rate: Competitive Market rateThe Jira Specialist will be responsible for configuring, administering, and optimizing South East Water''s Atlassian ecosystem, including Jira Service Management (JSM), Jira Software, Confluence, Atlassian Assets (Insight), and Jira Plans. The role will support enterprise service management processes, workflow automation, reporting, integrations, and platform governance while ensuring alignment with ITIL best practices and business objectives.Key ResponsibilitiesConfigure and maintain Jira Service Management projects, workflows, SLAs, request catalogues, automation rules, and portals.Support the design and maintenance of Atlassian Assets (CMDB) to improve service visibility and dependency mapping.Develop dashboards, reports, and Jira Plans to provide operational and project delivery insights.Implement and support integrations between Jira and enterprise applications including monitoring and collaboration platforms.Provide platform support, user training, governance guidance, and continuous improvement recommendations across business functionsKey RequirementsEssential Skills:Strong hands-on experience with Jira Service Management (JSM), Jira Software, ..... full job details .....