Jira and Confluence AMS Engineer

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Jira andamp; Confluence AMS Engineer Location: Stevenage Work mode: Fully Onsite, 5 days/week Duration: 12 months contract initially Rate: £472 per day all inc. (PAY through Umbrella) Role Description: Jira andamp; Confluence Administration Responsibilities Administer Jira Software, Jira Service Management (JSM), and Confluence environmentsandnbsp; Configure and maintain projects, issue types, workflows, screens, field configurations, permissions, notification schemes, and security schemes. Create and manage Confluence spaces, templates, knowledge bases, and content governance. Manage user provisioning, groups, roles, and access permissions. Configure Scrum and Kanban boards, dashboards, filters, reports, and Advanced Roadmaps. Support Agile teams with Jira best practices and process improvements. Support andamp; Operations Responsibilities Provide L2/L3 support for Jira, Confluence, and JSM platforms. Troubleshoot platform, workflow, permission, and integration issues. Monitor application of health, performance, backups, and maintenance activities. Handle incident, service request, and enhancement activities within defined SLAs. Support user onboarding, training, and documentation. Work with JCMA and CCMA migration tools. ..... full job details .....