Negotiable
Job Title
Jewelry Store Sales AssociateOverview
As a Jewelry Store Sales Associate, you will be responsible for assisting customers with their jewelry purchases and providing excellent customer service. Your primary goal is to maximize sales by promoting and showcasing jewelry collections in a professional and engaging manner. This role requires strong product knowledge, a passion for jewelry, and the ability to build relationships with customers.Key Responsibilities
Customer Assistance:
Greet customers and provide personalized assistance to meet their specific jewelry needs. Listen attentively to their preferences and requirements and guide them through the selection process.Product Knowledge:
Develop in-depth knowledge of the store''s jewelry collections, including materials, gemstones, and designs. Stay up to date with industry trends, new launches, and the unique features of each piece to ensure effective product recommendations.Sales and Upselling:
Proactively engage customers to drive sales and meet or exceed sales goals. Identify opportunities to upsell or cross-sell additional products and present them in a persuasive manner. Utilize effective sales techniques to close transactions.Visual Merchandising and Back-up Stock:
Maintain the cleanliness and organization of jewelry displays, ensuring that they are visually appealing to customers. Collaborate with the visual merchandising team to arrange and rotate product displays regularly. Maintain all back-up stock in a well-arranged manner where it is easy to locate. Maintain and clean back-up trays to meet brand presentation standards for clients.Jewelry Repair and Cleaning:
Assist customers with basic jewelry repair inquiries, such as resizing, cleaning, and maintenance. Coordinate with in-house jewelers or external service providers as needed. Examine store inventory regularly to ensure all products are in top-selling condition. If required, send damaged or tarnished items for restoration and repair.Customer Relationship:
Build long-term customer relationships by providing exceptional service and follow-up assistance. Proactively contact customers to inform them about new arrivals, promotions, or upcoming events.POS Operations:
Process sales transactions accurately and efficiently using the store''s point-of-sale (POS) system. Handle cash, credit card transactions, and maintain an organized cash drawer. Receive and prepare all inter-store delivery notes.Security and Loss Prevention:
Follow store policies and procedures related to security measures and loss prevention. Remain vigilant to potential theft and always ensure the safety of high-value items.Administrative Tasks:
Complete administrative duties, including inventory management, price tagging, and restocking merchandise. Assist with conducting regular inventories and reconciling discrepancies.Teamwork:
Collaborate with other sales associates, managers, and support staff to ensure smooth and efficient operations. Participate in team meetings, training programs, and contribute to a positive work environment.Additional Details
Seniority level:
Entry levelEmployment type:
Full-timeJob function:
Sales and Business DevelopmentIndustries:
Retail Luxury Goods and ..... full job details .....
Negotiable