ITSM Engineer

Why Southwark? Please note: External candidates: If you are interested in applying for this position, please apply via our recruitment partner, Allen Lane, using the microsite link below. Click here to apply Please do not use the ''Apply Now'' button on this page, as external applications are being managed by Allen Lane and applications submitted through this button will not be accepted. Internal candidates: If you are a current council employee, please continue to apply using the ''Apply Now'' button on this page. This is a rare opportunity to be the technical expert behind the platform that keeps a major London council''s services running. Southwark is building a brand new Digital and Resident Experience, and as ITSM Engineer, you''ll be the lead technical specialist for the Council''s ITSM and Service Monitoring platform, building and maintaining the tools that underpin how technology services are delivered. You''ll join at a genuinely exciting time for the council, as we invest in our people and technology to better serve more than 300,000 residents across Southwark''s diverse communities. You''ll translate the service requirements set by the ITSM Lead into well-engineered technical solutions, mentor administrators and superusers and provide deep technical expertise during major incidents. If you''re a hands-on ITSM platform specialist who wants to build something that genuinely improves how a council serves its residents, we''d love to hear from you. What You''ll Be ..... full job details .....