ITSM and Service Integration Architect

ITSM and Service Integration Architect Position Description At CGI, we help clients strengthen security, governance, and operational resilience through innovative technology solutions. We are seeking to support the integration of PAM capabilities with IT Service Management (ITSM) and Service Asset and Configuration Management (SACM) processes. This is a high-impact role where you will work with senior stakeholders to define integration strategies, improve governance, and help deliver secure, auditable privileged access services within a complex environment.CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ''Best Employer'' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you''ll be part of an open, friendly community of experts. We''ll train and support you in taking your career wherever you want it to go.Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position with travel to Chippenham.Your future duties and ..... full job details .....