Itrent Business Analyst

OverviewJob Opportunity: iTrent Business Analyst

Location: South Tyneside, NE33

Salary: Band 8 - Competitive, up to £48,226 per annum

Fixed Term until November 2026

Responsibilities

Lead business process reviews and service design projects

Map and analyse current and future workflows across HR and Payroll

Engage stakeholders to identify pain points and improvement opportunities

Support system implementation, user acceptance testing, and change delivery

Ensure compliance with data protection and information governance standards

Contribute to wider organisational transformation initiatives

What We\''re Looking ForEssential

Degree-level education or equivalent experience in systems/business management

Substantial experience in business analysis and service design

Strong knowledge of HR and Payroll processes

Excellent communication, problem-solving, and stakeholder engagement skills

Confidence with process mapping tools and data analysis

Ability to work independently and collaboratively in multi-disciplinary teams

Commitment to equality, diversity, and continuous improvement

Desirable

Business analysis qualification

Experience in local/central government or NHS

Familiarity with iTrent system

Understanding of emerging technologies and digital inclusion

Experience in user research and change projects

Assessment Methods

Application form, interview, references, and presentation

This is a fantastic opportunity to play a key role in shaping smarter, more efficient services. If you\''re passionate about transformation and thrive on collaboration, we\''d love to hear from you.

Apply now and help us deliver meaningful change.

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