iTrent Application Support Engineer

Our client is a leading UK Charity and is looking to hire an Application Support Engineer with a focus on iTrent. This role can be done 100% remote within the UK.

Client Details

Our client is a leading UK Charity and is looking to hire an Application Support Engineer with a focus on iTrent. This role can be done 100% remote within the UK.

Description

• Provide technical support for the iTrent HR and payroll system, ensuring smooth operation and user satisfaction.
• Develop custom solutions within the iTrent application to meet organisational needs.
• Collaborate with teams across the organisation to gather and analyse system requirements.
• Perform system upgrades, updates, and patches to maintain optimal performance.
• Ensure data integrity and security within the iTrent application.
• Document technical processes and create user guides for internal teams.
• Identify and troubleshoot system issues, implementing effective resolutions.
• Work closely with vendors and external partners to enhance system functionality.

Profile

Must haves:

• iTrent experience
• Troubleshooting
• Back end coding in iTrent
• Debug and fix problems in iTrent

Nice to haves:

• Public Sector or Charity experience

Job Offer

• 100% Remote
• 26 days holiday + BHS - rising with service to 30
• Buy 5 extra days
• Enhanced maternity & paternity
• Any extra time off can be taken off in Lieu
• Matched pension up to 11%
• Health cash plan
• Time off to volunteer
• 35 hour work week