ITIL Process Analyst

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.On behalf of Tesco IMS, AMS are now looking for a ITIL Process Analyst for a 6 month contract, hybrid working model.Tesco IMS deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you''ve worked hard for. And that means they always work with heart. Whether they''re helping their customers or looking after their people, you''ll find there''s a warmth and friendliness to everything they do.Key responsibilities:As a detail-oriented and proactive professional with ITIL Foundation certification, you will bring a strong understanding of service transition processes and IT service management principles. You will excel in planning and coordinating transition activities, ensuring seamless handover from project delivery to live operations. Skills and Qualifications:ITIL Foundation Certified - Solid grounding in IT service management principles and practices.Service Transition Knowledge - General understanding of transitioning services into live environments effectively.Planning and Organisation - Strong planning skills with the ability to manage competing priorities and deadlines.Attention to Detail - Meticulous approach to ..... full job details .....