https://jobs.co.uk/job/italian-it-helpdesk-call-analyst-precept-recruit--d7769c5a-f345-40cc-b455-09925b7ce142 RSS feed for Italian IT Helpdesk Call Analyst at Precept Recruit. en-gb Wed, 10 Jun 2026 14:21:02 GMT https://jobs.co.uk/job/italian-it-helpdesk-call-analyst-precept-recruit--d7769c5a-f345-40cc-b455-09925b7ce142 https://jobs.co.uk/job/italian-it-helpdesk-call-analyst-precept-recruit--d7769c5a-f345-40cc-b455-09925b7ce142 Mon, 01 Jun 2026 23:00:00 GMT Location: Nottingham | Salary: £27000/annum | Type: Permanent | Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant Head Office? We're on the hunt for remarkable individuals to join our rapidly expanding team. What you'll be doing As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further your career in the world of IT. This is a full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty.  Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep detailed logs of events and problem resolutions. ... Permanent