Italian Call Handler

Thorn Baker Industrial Recruitment are currently recruiting for an Italian Call Handler to work for a successful client of ours in the Heanor area of Derbyshire.About the role:Do you love talking technical about cars? We have a fantastic opportunity for an Italian parts sales advisor to join our team and help advise our customers with their car troubles.Highlights and Benefits: £26,000 - £28,000 per annumMonday - Friday 8:00am - 16:30pm32 days holiday per year (including bank holidays).Access to a fully equipped company gymFull on-the-job training, with continuous development throughout your careerExcellent long-term career progressionFree takeaway meal every Friday Roles and responsibilities: To ensure the efficient handling of inbound and outbound calls in a timely manner.To Identify opportunities to upsell products and services for successful sales opportunitiesHandle Live chat online enquiriesTo ensure accurate information is provided over the phone and in person where necessary.To update customer records and internal Database as and when requiredTo create invoices, proformas and credit notesTo create outbound and inbound courier labelsCommunicate effectively with internal technical departments.Be an effective go-between for customers and internal technical staff The successful Call Handler will: Have extensive experience within a call centreBe fluent Italian speakingBe computer literateBe able to work calmly under pressureBe comfortable working in a fast-paced ..... full job details .....