IT Technician/Field Service Engineer

IT Technician/Field Service EngineerLocation: ManchesterSalary: Up to £35,000 per annumTravel: Approximately 50% travel across Greater Manchester each weekDriving Licence: Full UK driving licence essentialVehicle: Access to your own vehicle requiredThe OpportunityWe are looking for an experienced IT Technician/Field Service Engineer to join our Manchester-based team and provide trusted, expert IT guidance and hands-on technical support to our customers.This is a customer-facing role suited to someone who combines strong technical ability with excellent communication skills and takes pride in building lasting customer relationships.The role will involve a combination of remote, office and on-site support, with approximately 50% of your working week spent travelling to customer sites across Greater Manchester. You will need to be comfortable working independently across different customer environments and managing a varied workload.You will also support technical projects including cloud migrations, network infrastructure upgrades and hardware installations.Key ResponsibilitiesProvide high-quality remote, on-site and telephone technical support across a range of customer environments.Travel to customer sites across Greater Manchester, approximately 50% of each working week.Deliver responsive, effective and personable technical support to customers.Independently troubleshoot and resolve technical issues, engaging with colleagues where necessary.Implement and manage cloud and ..... full job details .....