IT Technician / Support Engineer, Permanent, Greater Manchester

IT Technician / Support Engineer - Infrastructure, Permanent, Greater ManchesterMicrosoft, O365, Intune, Microsoft Entra, Exchange, Networking, Windows, Active Directory, Storage Management, VMWareDue to continued growth and success across all areas this leading edge organisation is looking to the market for a highly motivated Infrastructure Support specialist. On this occasion they are actively seeking an IT SUPPORT ENGINEER / TECHNICIAN to join an exciting team based in Greater Manchester.To be considered you must ideally be Degree Educated within IT / Computing and have at least 2/3 years hands on IT / Infrastructure Support experience delivering expert - level technical support and troubleshooting for complex hardware, software and network challenges. You will be required to oversee and drive the strategic administration and operation of IT Systems across the company.You will be do doing:Be the primary point of contact for the IT issues and support agreed service levels, standards and processes from the centralised helpdesk.Provide desktop, laptop, mobile, server and storage support.Planning, installing, and upgrading computer hardware and software, ensuring seamless transitions and minimal disruption to business operations.Championing data security and regulatory compliance through advanced patch management, security audits, and ongoing user education initiatives.Establishing and refining documentation of IT processes, incidents, and resolutions to support efficient ..... full job details .....