IT Technician

IT Technician -Schools Salary: £27,274 to £29,070 per annum, dependent on relevant experience Hours: 37 hours per week, all year round Contract: Permanent Start date: As soon as possible Closing date: Friday 16 October 2026 at 12 noonAre you a practical and customer-focused IT Technician who enjoys solving technical problems and supporting users with different levels of IT confidence?St Bede s and St Joseph s Catholic College is looking for an IT Technician to provide responsive day-to-day IT and audio-visual support across its two College sites and the feeder primary schools it supports.This is a varied role covering service desk support, desktops and laptops, Microsoft 365, Microsoft Entra, networks, wireless systems, AV equipment, livestreaming, CCTV, telephony and access control.The roleReporting to the IT Services Delivery Manager, you will provide approachable and effective technical support to staff and students.Your responsibilities will include: Managing and updating support tickets through the Halo ITSM service desk.Diagnosing and resolving hardware, software, account and connectivity issues.Escalating unresolved or more complex problems to the IT Services Delivery Manager.Producing clear technical documentation and standard operating procedures.Installing, configuring, maintaining and repairing desktops, laptops,tablets,printers and peripherals.Deploying applications and device policies through Microsoft Intune and other device-management systems.Administering ..... full job details .....