IT Technician

ICT TechnicianIpswich4 month contract£15-20/hourREED Technology are looking for a proactive and hands-on ICT Technician to join a well-established education trust supporting multiple academies. This is a fantastic opportunity for someone passionate about technology and delivering high-quality IT support in a fast-paced, user-focused environment.Working closely with the Network Manager, you''ll play a key role in maintaining and developing ICT systems that support teaching, learning, and day-to-day operations.Key ResponsibilitiesNetwork and Systems SupportAssist in maintaining network infrastructure, systems, and devicesMonitor system performance, antivirus, and e-safety complianceInstall, configure, and test hardware and softwareCarry out repairs and coordinate replacement partsMaintain accurate ICT documentation and asset registersEnsure printers and shared devices remain operationalUser SupportProvide first- and second-line IT support across multiple sitesDiagnose and resolve hardware and software issuesSupport staff and students with IT queries and system usageAssist with user account managementCreate user-friendly "how-to" guides and documentationAV and Digital SupportSupport classroom technology (interactive screens, projectors, audio systems)Assist with setup and maintenance of AV equipment for events, exams, and assembliesSupport website updates and social media activityHandle basic image/video processing and file conversionsGeneral DutiesWork collaboratively with ICT ..... full job details .....