IT Technician

Plumpton College is looking for a friendly and practical IT Technician to join our busy IT team and provide first-line, front-facing technical support to staff and students.Based primarily at our main campus helpdesk, you''ll be the first point of contact for day-to-day IT issues, supporting hardware, software, devices, AV, and user accounts. You''ll play a key role in keeping teaching and learning running smoothly, while also supporting device rollouts, onboarding new starters, and maintaining IT equipment.This is an on-site, hands-on role ideal for someone with experience in IT support (or a relevant IT qualification) who enjoys working with people and wants to develop their skills in a supportive environment. There is clear scope to progress into more senior IT roles over time.Essential:Experience in an IT or digital support role, or a relevant college/university IT qualificationStrong knowledge of Windows 11, Microsoft 365, and cloud-based applicationsUnderstanding of basic networking Experience creating or editing digital content (e.g. Canva, Adobe Creative Cloud)Excellent communication skills, strong interpersonal skills with a range of stakeholders and a consistent customer-focused approach Ability to organise and prioritise your workload independentlyA positive, proactive, and collaborative approachFull UK driving licence Desirable:Experience working in an educational environmentExperience developing e-learning or digital learning materialsExperience administering ..... full job details .....