Role: IT TechnicianLocation: Nottingham - Long Eaton Salary: 25,000 - 33,000 (depending on experience)Are you the kind of person who thrives on fixing problems, loves helping others, and gets a kick out of keeping IT systems running like clockwork? A successful and growing software company is looking for a skilled IT Technician to become a vital part of their internal support team-keeping people connected, productive, and stress-free behind the scenes. About the Role:You''ll be the first point of contact for technical support within a busy software development environment. From troubleshooting hardware and software issues to managing user accounts and supporting remote infrastructure, your work will keep the business running smoothly.Key Responsibilities:Provide 1st and 2nd line support to internal usersTroubleshoot hardware, software, and network issuesMaintain and monitor IT systems and infrastructureSet up and configure new user accounts, hardware, and softwareLiaise with third-party suppliers and service providersEnsure security and data protection protocols are followed What We''re Looking For:Previous experience in a similar IT support or technician roleStrong knowledge of Windows environments, Office 365, and remote desktop toolsFamiliarity with networking fundamentals (DNS, DHCP, VPNs)Excellent problem-solving and communication skillsAbility to work independently and manage priorities remotelyDesirable:Experience supporting a software development environmentKnowledge ..... full job details .....