IT Technician

Your new companyThis is an exciting opportunity to join a forward-thinking and ambitious organisation with a strong commitment to improving outcomes for children and young people through exceptional education and support. Formed through the coming together of two highly successful and well-established multi-academy trusts, the organisation has been created with a shared vision to expand its impact, strengthen school improvement and provide high-quality educational experiences to more communities. Bringing together expertise, resources and a proven track record of success, the trust supports children and young people from early years through to post-16 education across a growing family of academies. At the heart of the organisation is a culture of care, inclusion and high expectations. Colleagues are valued as the key driver of success, and the trust is committed to fostering a sense of belonging, supporting wellbeing and investing in professional development. Your new roleReporting to the Hub IT Manager for West Yorkshire, the successful IT Technician will act as a primary point of contact for all technical support related queries, delivering timely, solution-focused assistance to staff and pupils to minimise disruption to learning. You will be responsible for resolving tickets logged on the ICT helpdesk, including devices, logins, software, printers, and classroom technology, administering secure user accounts for pupils and staff, and diagnosing and resolving common ICT ..... full job details .....