IT Technician

We''re looking for an experienced IT Technician for a temporary, on-site contract in Belfast. You''ll provide hands-on break/fix support, troubleshoot day-to-day IT issues and work directly with users, so strong interpersonal skills are essential.The RoleProvide first and second-line IT supportDiagnose and resolve hardware and software issuesCarry out laptop, desktop and peripheral break/fixSet up and replace IT equipmentSupport Windows and Microsoft 365Log and manage incidents through the IT ticketing systemEscalate more complex technical issuesProvide clear, professional support to usersEssential CriteriaPrevious IT Technician, Desktop Support or Service Desk experienceStrong hardware and break/fix skillsExperience supporting Windows and Microsoft 365Good troubleshooting and problem-solving skillsExcellent communication and interpersonal skillsConfident dealing directly with non-technical usersDesirable CriteriaIT-related qualification or certificationActive Directory experienceExperience with device deployment or endpoint managementHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the TandC''s, Privacy Policy and Disclaimers which can be found at ..... full job details .....