IT Technician

Are you an IT professional who thrives in a fast-paced, operational environment? Do you enjoy troubleshooting technical issues while delivering excellent service to end users?Are you confident supporting multiple systems, devices and stakeholders across a busy site? Here at GXO, we''re recruiting for an IT Technician to support our Northampton 3 operation. This is a full-time, permanent role, working a 4 on / 4 off shift pattern,10:00-22:00 (Weekends 09:00-21:00) where you''ll provide first-line technical support across site, ensuring systems, devices and users are supported efficiently to maintain operational performance. Pay, benefits and more: We''re offering a salary of £29,050, along with 23 days annual leave, a company-sponsored pension scheme, life assurance, 24/7 access to an online GP service and a comprehensive employee assistance programme. You''ll also benefit from our MyBenefits platform, offering high-street discounts, cashback cards, cycle-to-work schemes and more, as well as opportunities to develop your career within GXO. What you''ll do on a typical day: Provide first-line technical support across the site, responding to issues via phone, email and face-to-face, ensuring timely resolution of hardware, software and system queries Install, configure and maintain IT equipment, including PCs, laptops, printers and telephony systems, ensuring all devices are operational and aligned to business requirements Monitor and manage IT support tickets, ..... full job details .....