IT Technician

An excellent opportunity has arisen for an IT Technician to join a friendly and well regarded school in Watford. This is a full time, onsite role offering a salary of up to £30,000 scale, alongside 25 days holiday, free parking and lunch provided. Working closely with the IT Manager, you will provide first and second line technical support to staff and pupils, helping to ensure that the school''s IT systems, devices and digital learning tools run smoothly every day. This is a varied, hands on position suited to an organised and proactive IT support professional who enjoys troubleshooting issues, supporting users and getting involved in wider technology projects. The role You will be responsible for: Providing first and second line IT support across hardware, software, networks and AV equipment Diagnosing and resolving technical issues, escalating more complex matters where required Installing, configuring and maintaining PCs, laptops, printers, peripherals and software Supporting user account administration across school systems, learning platforms and online portals Maintaining accurate asset registers, software licences and IT support records Supporting the school''s network and infrastructure, including Active Directory, Group Policy, DHCP and DNS Assisting with endpoint updates, security patches and device management Providing AV support for assemblies, meetings, examinations, staff training and school events Supporting educational software, classroom technology and ..... full job details .....