IT Technician

We are recruiting for an IT Technician based at our client''s head office in Hatfield.

IT Grade technician required on shifts between the hours 07:00 - 19:00,(7.5hrs shift) flexibility on hours may be requested.

Based in the Operations Centre at our client in Hatfield Workshop environment. We are seeking a competent IT engineer who is self-sufficient, technically minded, has a strong attention to detail and is happy to perform repetitive tasks to carry out Configuration Software builds and repairs on various customer devices. Work includes Software builds, Software updates, Repairs, preparing kit to be to ship to various customers. Completing tasks on ITSM,SAP and ServiceNow environment, preparing reports, monitoring queues, answering queries, liaising with management/service management teams. The right candidate will have experience in Configuration Software builds problem solving and fault finding, Laptop and Desktop repairs, be familiar with software and hardware components of tablets, desktops and laptops. Logging issues and closing down calls on ITSM. Safety boots are required