Job Title: IT TechnicianLocation: BroxburnRemuneration: 15 - 18 per hour - dependant on experienceContract Details: Temporary, 3 monthsAre you an IT wizard ready to make a difference? Our client, a leading organisation in the manufacturing industry, is seeking a dedicated IT Technician to join their dynamic team! This is an exciting opportunity to dive into a fast-paced environment where your skills will shine!Responsibilities:Collaborate with users to configure and develop business information systems, ensuring alignment with organisational needs.Monitor and report on SLAs and KPIs for ICT service delivery, keeping a close eye on third-party agreements.Engage with external IT providers for managed service contracts, hardware maintenance, finance systems, and more!maximise up-time and minimise downtime of the IT infrastructure and business systems.Foster strong relationships with end-users to enhance processes and productivity.Liaise effectively with a variety of internal and external stakeholders.Support all IT projects and initiatives, contributing to their success.Prepare departmental IT policies and procedures as necessary.Maintain an up-to-date IT map/register.Ensure compliance with legal requirements.Promote a culture of health and safety in all activities.You''ll also have the chance to work on critical projects that align with current business priorities, documenting procedures and providing support as needed.Key Requirements:Strong understanding of IT infrastructure ..... full job details .....