IT Technical Support Analyst

IT Onsite TechnicianManchester- fully on site£29K - 35KAn experienced IT Technician is required for our legal client. The successful candidate will provide hands-on technical support in the Manchester office. You''ll support users, maintain IT hardware and infrastructure, and help ensure systems remain available and reliable.Responsibilities-On-site deskside and hardware supportManaging IT assets, device builds, refreshes, and repairsResolving and logging incidents via a ticketing systemSupporting meeting rooms, AV, and video conferencingAssisting with server, storage, and network hardwareDaily hardware and environment checksSupporting projects and occasional out-of-hours workExperience required-Broad software application skills desired.Demonstrated ability to master new software applications and technologies.Prior experience with a ticketing system strongly preferred.Proficiency in network skills.Must have at least 2+ years'' experience with Windows operating systems and hardware in a computer support related setting; experience working in a networked environment.Working knowledge of ITIL service management and its processes is highly advantageous.Knowledge of AV systems and telecommunications would be beneficial.A great opportunity for someone who enjoys a varied, hands-on IT support role in a professional on-site environment. ..... full job details .....