IT Technical Operations Manager

IT Technical and Operations Manager Cardiff - Hybrid (3 days onsite) IntaPeople have partnered exlusively with a growing financial services organisation in Cardiff is looking for an IT Technical and Operations Manager to take ownership of the company s technology environment and support the continued growth of the business. This is a hands-on technical leadership role within a small, highly regulated organisation. You ll work closely with the Head of IT, overseeing day-to-day technology operations while coordinating with managed service providers and technology vendors who deliver elements of the infrastructure and security platforms. The focus of the role is ensuring the company s systems remain secure, stable and compliant, while enabling colleagues across the business to work efficiently using modern workplace tools. A key part of the role will be managing and improving the organisation s Microsoft 365 environment, including Exchange Online, SharePoint, Teams, OneDrive and Azure Active Directory. You ll oversee identity governance controls such as MFA and conditional access, while ensuring configuration standards support security, compliance and operational efficiency. You ll also coordinate with external partners responsible for infrastructure, security and cloud services, ensuring suppliers deliver against agreed service levels and that systems remain aligned with internal security policies and regulatory expectations. Alongside supplier management, you ll oversee core ..... full job details .....