IT Team Leader - East Kilbride - £26.48 Per Hour Umbrella

We are recruiting for a Team Leader for a leading IT service provider based on site in East Kilbride. We''re looking for a driven and organised Team Leader to join our Onsite Services Group. In this role, you''ll lead a team of technicians and support staff to deliver high quality, compliant IT services to our customers. Whether you''re guiding your team, problem solving on the ground, or engaging with stakeholders, you''ll play a key part in keeping services running smoothly. What you''ll do People Leadership (50-80%) Lead and develop a team of on-site technicians/support staff Hold regular team briefings and quarterly 1:1s, fostering a positive and motivated team culture. Manage day to day people matters: performance, behaviour, absence, holiday, and resource planning. Support personal development and ensure your team has the right skills and tools to deliver excellent service. Oversee recruitment, onboarding, and off boarding-across both internal employees and partner provided resources. Ensure full compliance with internal processes such as expenses, overtime, training and health andamp; safety. Operational Delivery (20-50%) Plan and prioritise workloads to meet business needs and Service Level Agreements (SLAs). Collaborate with Delivery Leadership, swap and logistics teams, and customer stakeholders. Use reporting and data insights to support continuous improvement. Manage on site stock locations, including asset security and process adherence. Handle ..... full job details .....