https://jobs.co.uk/job/it-team-lead-searchability--e9f7536d-c832-4af0-98fa-730d496c12dc RSS feed for IT Team Lead at Searchability. en-gb Tue, 14 Jul 2026 22:22:38 GMT https://jobs.co.uk/job/it-team-lead-searchability--e9f7536d-c832-4af0-98fa-730d496c12dc https://jobs.co.uk/job/it-team-lead-searchability--e9f7536d-c832-4af0-98fa-730d496c12dc Tue, 14 Jul 2026 11:52:18 GMT Location: Stevenage | Salary: 35000.00-35000.00 Annual | Type: Permanent | Hiring for an experienced Level 2 Onsite IT Lead Technician to become the senior technical presence at a dedicated school site in Stevenage. This is a hands-on role combining 1st, 2nd and some 3rd line support with responsibility for mentoring junior technicians, maintaining IT infrastructure and ensuring a first-class service for both staff and students.You''ll work closely with the Technical Account Manager and wider Managed Services team, acting as the main onsite technical contact while delivering high-quality support, driving continuous improvements and leading small IT projects.Key ResponsibilitiesProvide 1st, 2nd and initial 3rd line IT support across hardware, software and network infrastructure.Act as the senior onsite technical lead and primary point of contact for school staff.Mentor and support Level 1 Technicians and Apprentices.Troubleshoot Microsoft 365, Windows Server, Active Directory and networking issues.Support classroom technology, AV equipment and end-user devices.Investigate and resolve infrastructure issues including switches, Wi-Fi, cabling and network connectivity.Manage and prioritise support tickets, ensuring SLA targets are met.Maintain accurate documen... Permanent