IT Systems Technician

Keep a seven-day manufacturing and fulfilment operation running, and help build the IT that does it. The Role Join Protein Works as our IT Technician and be the hands-on support that keeps our factory, warehouse and fulfilment operation moving, seven days a week, from our Liverpool campus. Our IT function sits behind everything we do, from the production line to the parcel leaving the building. We''re turning it into a genuinely self-servicing team: clear reactive, maintenance and project workstreams, properly prioritised in Jira, with nobody sat waiting for work to be handed out. You won''t just work inside that set-up, you''ll help build it. When a system hiccups here, you''ll see it on the warehouse floor within minutes, and when you fix it, you''ll see that too. You''ll be the person who traces a labelling fault back to a broken integration, plans the release that sorts it and makes sure it never bites twice. Behind that, there''s a development roadmap to 2028 that you''ll help drive, including a brand new in-house middleware build. You''ll be part of a small team that does it all, from service desk to systems, projects to on-call. If you''re a 1st or 2nd line support engineer who likes owning the fix, hates seeing the same problem twice and wants your work to actually keep a business running, we''d love to hear from you. What You''ll Do Own incoming tickets and prioritise them by real impact: know when a back end issue will hit labelling or goods in, and ..... full job details .....