https://jobs.co.uk/job/it-support-technician-stoke-on-trent-adria-solutions-ltd--0c05eabd-d195-4678-987d-17762e44b3c9 RSS feed for IT Support Technician - Stoke on Trent at Adria Solutions Ltd. en-gb Thu, 09 Jul 2026 04:19:33 GMT https://jobs.co.uk/job/it-support-technician-stoke-on-trent-adria-solutions-ltd--0c05eabd-d195-4678-987d-17762e44b3c9 https://jobs.co.uk/job/it-support-technician-stoke-on-trent-adria-solutions-ltd--0c05eabd-d195-4678-987d-17762e44b3c9 Tue, 07 Jul 2026 23:00:00 GMT Location: Longton | Salary: £28000 - £32000/annum | Type: Permanent | IT Support Technician - Stoke on Trent  On behalf of our growing client based in Stoke on Trent, we are recruiting for a talented IT Support Technician . As a IT Support Technician , you will provide 1st/2nd line IT support to all end-users and proactively resolve hardware and software issues from all incoming channels. Responsibilities: Serve as the escalation point for incoming support requests and existing tickets from 1st line support, providing expert assistance when needed. Provide on-site support to customers, resolving issues, offering consultations, and conducting proactive maintenance as required. Monitor alerts from customer systems, with a focus on servers and backup systems, and promptly address any issues. Maintain accurate and up-to-date customer technical documentation. Continuously develop your skillset to stay updated with emerging technologies and trends. Contribute to the professional growth and development of Junior Engineers by providing guidance and support. Skills and Experience: Ideally, a minimum of 1 years experience in a 1st/2nd line IT support role. Proficiency in Active Directory and Azure administration, with hands-on experience. Un... Permanent