IT Support Technician - South Manchester

IT Support Technician - South ManchesterA well-established professional services organisation in South Manchester is looking for an IT Support Technician to join its internal IT team.This is a great opportunity for someone with IT support experience who wants to build on their technical skills in a structured environment, working across a wide mix of systems, users, and day-to-day tech challenges.What you''ll be doingProviding 1st and 2nd line IT support via phone, email, and face-to-faceSetting up and managing user accounts, permissions, and passwordsTroubleshooting hardware, software, and general infrastructure issuesSupporting desktops, printers, and telecoms systemsAssisting with system monitoring, backups, and antivirus updatesHelping onboard new starters, including IT setup and basic user trainingWorking with third-party suppliers and internal teams to resolve issuesKeeping IT asset records up to date (hardware, software, mobile devices)What we''re looking forPrevious experience in an IT support / helpdesk roleGood working knowledge of:Windows ServerActive DirectoryDHCPOffice 365Windows desktop environmentsStrong troubleshooting and problem-solving skillsConfident communicator with a strong customer service approachOrganised, with the ability to juggle multiple prioritiesAny experience with business applications would be a bonusWhat''s on offerOngoing training and developmentBroad exposure across support, infrastructure, networking, and IT projectsA stable, supportive ..... full job details .....