https://jobs.co.uk/job/it-support-technician-pure-resourcing-solutions--e044d4a8-b947-4d1a-b618-a54a7eef4a66 RSS feed for IT Support Technician at Pure Resourcing Solutions. en-gb Thu, 21 May 2026 21:58:07 GMT https://jobs.co.uk/job/it-support-technician-pure-resourcing-solutions--e044d4a8-b947-4d1a-b618-a54a7eef4a66 https://jobs.co.uk/job/it-support-technician-pure-resourcing-solutions--e044d4a8-b947-4d1a-b618-a54a7eef4a66 Thu, 21 May 2026 11:52:35 GMT Location: Cambridge | Salary: 26000.00-26000.00 Annual | Type: Permanent | I''m currently recruiting for an IT Support Technician on behalf of a Managed Service Provider, due to continued growth. This role offers a fast-paced support environment with opportunities to develop both 1st and 2nd line support skills. It''s well suited to an IT Technician with experience in an MSP or a similarly high-volume support setting, looking to broaden their technical exposure while supporting multiple customer environments.Key Responsibilities:Provide 1st and 2nd line support across client networks and end-user environments.Diagnose, troubleshoot, and resolve technical issues, escalating where appropriate.Deliver clear and professional communication via phone and email.Provide remote support and occasional on-site assistance as required.About You:At least 1 year of experience within an MSP or a demonstrably high-volume, fast-paced support environment.Experience supporting Microsoft-based environments and cloud technologies.Comfortable working across a mix of 1st and 2nd line support tickets.Flexible approach to working hours when required.Full driving licence and access to your own vehicle.Next Steps: Apply now! Permanent