Full time Temporary

IT Support Technician

Pertemps London

London, EC4R 3TN

£17.45 per hour

Posted: 02 September 2026 (Today)

Closing date: 02 October 2026

Ref: 60800517

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About the Role

This 1st Line IT Support Technician role, based in London with a respected regulatory body, offers a full-time, temporary contract for an initial month. The position pays £17.45 per hour and operates on a hybrid basis, requiring roughly 60% of time in the central London office. Working 35 hours weekly, you will cover rotating shifts between 8:00am and 5:00pm. As part of the IT Service Desk, your duties involve resolving technical queries and service requests through phone, email, Teams, and a self-service portal. Strong customer service skills are essential. This contract suits someone immediately available to provide dependable support across the organisation.

IT Support Technician – 1st Line
Temporary Contract (Initial 1 Month) | Central London | Hybrid Working | £17.45 - £19.65 per hour
We are recruiting for an experienced IT Support Technician to join a respected regulatory body based in Central London on an initial 1-month temporary assignment.
Pay rate: £17.45 - £19.65 per hour
Initial 1-month temporary contract
35 hours per week
Hybrid working (approximately 60% office-based)
Central London location
Rotating shifts between 8:00am and 5:00pm
Working as part of the IT Service Desk, you'll provide 1st line support to users across the organisation, resolving technical issues and service requests while delivering excellent customer service.
Key Responsibilities

Provide 1st line IT support via phone, email, Teams and self-service portal
Troubleshoot hardware, software, account and device issues
Log, prioritise and manage incidents through the ITSM system
Escalate complex issues where required
Support Windows 11, Android, Microsoft 365, Active Directory, SCCM and Intune environments
Manage user accounts and access permissions
Deliver remote support and maintain accurate documentation
Promote IT security best practices and support ongoing IT projects

About You

Previous Service Desk or IT Support experience
Strong knowledge of Windows 11, Android and Microsoft 365
Experience with Active Directory, SCCM and Intune
Familiar with ITSM/call logging systems
Excellent troubleshooting, communication and customer service skills
Knowledge of ITIL principles would be advantageous

This is an excellent opportunity for an IT Support professional who is available immediately and looking to join a collaborative and fast-paced IT team. Apply today for immediate consideration.

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