https://jobs.co.uk/job/it-support-technician-o365-polkadotfrog--1bc03e3e-93f3-4370-b5cb-d023d6553da7 RSS feed for IT Support Technician - O365 at Polkadotfrog. en-gb Mon, 07 Sep 2026 21:36:56 GMT https://jobs.co.uk/job/it-support-technician-o365-polkadotfrog--1bc03e3e-93f3-4370-b5cb-d023d6553da7 https://jobs.co.uk/job/it-support-technician-o365-polkadotfrog--1bc03e3e-93f3-4370-b5cb-d023d6553da7 Sun, 06 Sep 2026 23:00:00 GMT Location: Cambridge | Salary: £30000 - £35300/annum bonus, benefits | Type: Permanent | IT Support Technician O365 NE Cambridge (Hybrid office based initially, then typically 23 days per week from home) *Basic salary + Bonus + Benefits + excellent career progression opportunity into new areas of technology!* Polkadotfrog are looking for a motivated IT Support Technician to join a rapidly growing team. In this role, you will support customers across the UK with their Microsoft cloud environments, focusing on Microsoft 365, Windows 11, and related technologies. You will work as part of a busy helpdesk team providing end-user support for Microsoft 365based systems. The role requires strong problem-solving skills, the ability to diagnose and resolve technical issues efficiently, and excellent communication with users. This position offers a challenging and rewarding environment for ambitious technicians who are eager to grow their skills and build a long-term career in IT. Key Responsibilities: Provide end-user support for Microsoft 365 environments Support and troubleshoot Microsoft Windows 11 Diagnose and resolve technical issues via telephone and email Deliver excellent customer service while managing helpdesk requests Escalate complex issues when nec... Permanent