https://jobs.co.uk/job/it-support-technician-new-appointments-group--252bdaab-3474-4798-b94b-1650c439c059 RSS feed for IT Support Technician at New Appointments Group. en-gb Sat, 15 Aug 2026 14:44:33 GMT https://jobs.co.uk/job/it-support-technician-new-appointments-group--252bdaab-3474-4798-b94b-1650c439c059 https://jobs.co.uk/job/it-support-technician-new-appointments-group--252bdaab-3474-4798-b94b-1650c439c059 Sat, 15 Aug 2026 11:52:03 GMT Location: Hythe | Salary: 10000-500000 Annual | Type: Permanent | Job title: IT Support TechnicianLocation: Folkestone (you will need to drive due to location)Salary: CompetitiveHours: Monday to Friday, with an early finish on Fridays!The role: Initially you will be focusing on providing day-to-day IT support, ticket management and troubleshooting across the business. Over time, you will be given training and development to build your programming, database and technical skills, with the aim of taking ownership of increasingly complex issues for service users.Benefits:20 days annual leave, increasing with service + bank holidaysChristmas shutdownCycle to work schemeDeath in ServiceCompany pension schemeFree parking onsiteKey responsibilities would be:Provide IT support to users across the business.Manage, triage and prioritise IT support tickets.Investigate initial problems to understand the issue and gather further information.Resolve straightforward IT issues independently.Escalate more complex issues where required.Work through problems from ticket to solution.Support and troubleshoot Microsoft-based systems and infrastructure.Work with systems where solutions may not be immediately obvious.Develop technical, programming and problem-solving ski... Permanent