IT Support Technician

1st Line IT Support TechnicianIpswich, Stowmarket and FelixstoweOur well-established and highly regarded client is looking for a 1st Line IT Support Technician to join their friendly, supportive and growing team.This is a fantastic opportunity for someone with around 12 months of IT support experience who is looking to develop their technical skills, gain exposure to a varied user base and progress within a company that genuinely invests in its people.The successful candidate will support multiple education sites across Ipswich, Stowmarket and Felixstowe, so a full UK driving licence and access to your own vehicle is essential.MFK Recruitment has proudly placed 46 IT professionals with this client over the past 5 years, and 32 are still with the company today. Their excellent staff retention reflects their positive culture, strong progression routes and commitment to developing their people.The RoleAs a 1st Line IT Support Technician, you will be the first point of contact for users across a range of education sites, providing technical support, troubleshooting issues and ensuring IT services run smoothly.You will be joining a collaborative team where no two days are the same, supporting a wide range of technologies including Microsoft 365, Azure, Windows, Active Directory, networking, device management and cloud-based systems.Day-to-Day ResponsibilitiesAs the 1st Line IT Support Technician, you will:Manage incidents and customer requests from initial receipt through to ..... full job details .....