https://jobs.co.uk/job/it-support-technician-mfk-recruitment--25edddf1-7e5d-4903-9545-766e10e4070d RSS feed for IT Support Technician at MFK Recruitment. en-gb Sun, 26 Apr 2026 04:08:22 GMT https://jobs.co.uk/job/it-support-technician-mfk-recruitment--25edddf1-7e5d-4903-9545-766e10e4070d https://jobs.co.uk/job/it-support-technician-mfk-recruitment--25edddf1-7e5d-4903-9545-766e10e4070d Fri, 24 Apr 2026 23:00:00 GMT Location: Ipswich | Salary: £28000/annum | Type: Permanent | Our reputable client is seeking a 1st Line IT Support Technician to join their friendly team. The successful 1st Line IT Support Technician candidate will travel to different education sites in Ipswich, Stowmarket and Felixstowe. Owning a vehicle is essential for this role. MFK Recruitment has successfully recruited 40 IT professionals to this client within the past 5 years, 30 are still with the company too! They retain their staff due to the excellent culture and progression opportunities. 1st Line IT Support Technician - Day-to-day Responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure • To ensure service level agreement standards are met • To resolve incidents escalated from 1st line support team • To promptly complete any admin paperwork and documentation • Keep accurate records of all site information using IT Service Management tools • Promote best practices and adhere to change control process • Accurately plan and organise working week 1st Line IT Support Technician - Experience required: (not all essential) • Microsoft technologies: 365, Azure, Windows, AD, Server OS. • A minimum of 12 months of commercial experien... Permanent