IT Support Technician

IT Support TechnicianMid-Ulster £30,000 - £35,000 MCS Group is delighted to be partnering with a well-established organisation in Mid-Ulster as they look to add an IT Support Technician to their growing internal IT team. This is an excellent opportunity for someone with a strong IT support background who enjoys a varied, hands-on role across infrastructure, end-user support, and continuous improvement projects within a multi-site environment.The RoleYou''ll join a busy internal IT function supporting users across multiple sites, providing day-to-day technical support while also contributing to infrastructure improvements and wider IT projects. This role offers exposure across:Microsoft 365 administrationActive Directory / Entra IDDevice deployment and supportNetwork and infrastructure troubleshootingERP system supportCybersecurity best practicesIT projects and continuous improvement initiativesWhat You''ll Be DoingProviding 1st/2nd line support across hardware, software, and core business systemsSupporting Microsoft 365 technologies including Teams, Exchange, and OneDriveTroubleshooting system, server, and network issuesConfiguring and deploying laptops, PCs, and peripheral devicesManaging user accounts and onboarding/offboarding processesSupporting IT infrastructure upgrades and improvementsMaintaining IT documentation and asset recordsWhat We''re Looking For2+ years'' experience in an IT support environmentStrong troubleshooting and problem-solving skillsExperience with ..... full job details .....