IT Support Technician (Level 2)

Job Specification: IT Support Technician (Level 2) We are seeking a skilled Level 2 Technician to provide comprehensive deskside support at our Mossmorran site. This is a fixed-term contract focused on maintaining high-quality end-user computing (EUC) services. Core Details Site Location: Mossmorran Contract Duration: Mon, 02 Mar, 2026 - Fri, 29 May, 2026 Estimated Volume: Engineer to support the site for 2 or 3 months (March 2026-April/May 2026) Technician Level: Level 2 Pay of rate: £150 per day Services in Scope The successful candidate will be responsible for: Deskside support: PC, laptop, peripherals, software Printer Support Staging Scope of Work andamp; Required Skills We are looking for a professional with a logical and analytical approach who can work independently while maintaining an intense focus on quality. Technical Skills: Good general understanding of IT principles such as Networks, Hardware and Domains Working knowledge of leading software packages such as MS Office and Lotus Notes Good working knowledge of Windows 10/11 and related software and applications Good experience in End User device hardware and software troubleshooting Knowledge of mobile devices, in particular Blackberry and iPhones Experience with building, configuring, replacing and troubleshooting EUC hardware components Good Experience in Data Backup Techniques Familiarity with virtual, MDM and VPN environments Familiarity with Microsoft ..... full job details .....